Frequently asked questions.
I do not see any invites on the ingame calendar?
You are either not on the rank that gains the invites, or you have not signed earlier invites. Always sign the calendar or you will be removed from an invite list.
What do the calendar statuses mean?
Accept: I will be available on time;
Declined: I will not be available at all or not interested;
Tentative: Im uncertain I will be on time, Im willing to set myself reserve but with no conditions;
Confirmed: You are expected on time;
Out: You are not expected;
Standby: You are expected on time and be available for raid duration to switch in with conditions.
Something happened, something came up, I don’t know what to do or how to respond! Help, what now?
Critical issues can be said ASAP to any Officer, they can if needed forward you also to the correct person. Any non-critical issues can be said after a raid, or send by ingame mail, private message on discord, etc.to any Management person. Your message will be relayed if necessary. We try to give you ASAP feedback while keeping in mind the priority of your issue.
Where can I leave feedback (even anonymous)?
Positive or negative feedback is very welcome and helps us figure out if there's anything that needs addressing or something we should keep doing. For this, we'd like to ask you to fill in the following form Both forms are anonymous, you do not have to tell us who you are. This Form will be reset every month on the first day, your feedback will be kept however.
You can find feedback form here: https://docs.google.com/forms/d/e/1FAIpQLSc6MpiGxU1O74VFSkZsOVuGR2aheWRfU9u7dxiFc-SaPxBpWw/viewform
You are either not on the rank that gains the invites, or you have not signed earlier invites. Always sign the calendar or you will be removed from an invite list.
What do the calendar statuses mean?
Accept: I will be available on time;
Declined: I will not be available at all or not interested;
Tentative: Im uncertain I will be on time, Im willing to set myself reserve but with no conditions;
Confirmed: You are expected on time;
Out: You are not expected;
Standby: You are expected on time and be available for raid duration to switch in with conditions.
Something happened, something came up, I don’t know what to do or how to respond! Help, what now?
Critical issues can be said ASAP to any Officer, they can if needed forward you also to the correct person. Any non-critical issues can be said after a raid, or send by ingame mail, private message on discord, etc.to any Management person. Your message will be relayed if necessary. We try to give you ASAP feedback while keeping in mind the priority of your issue.
Where can I leave feedback (even anonymous)?
Positive or negative feedback is very welcome and helps us figure out if there's anything that needs addressing or something we should keep doing. For this, we'd like to ask you to fill in the following form Both forms are anonymous, you do not have to tell us who you are. This Form will be reset every month on the first day, your feedback will be kept however.
You can find feedback form here: https://docs.google.com/forms/d/e/1FAIpQLSc6MpiGxU1O74VFSkZsOVuGR2aheWRfU9u7dxiFc-SaPxBpWw/viewform